1. How do I place an order?
2. Can I modify or cancel my order after placing it?
3. What are your shipping options and costs?
We offer free shipping for orders over $25 throughout the US.
4. How long does shipping take?
All orders are typically shipped within 1-2 days after the invoice is paid.
5. What is your return policy?
We accept returns within 14 days of delivery for eligible unworn, unwashed items with tags attached for in store credit.
6. How do I start a return or exchange?
Contact Nicole to initiate a return.
7. Are sale items final sale?
Yes, marked-down and clearance items are non-returnable.
8. How do I know what size to order?
Refer to our size chart located on each product page. You can also reach out for personalized sizing help.
9. Are your items true to size?
Most items fit true to size, but sizing may vary by style. Check product descriptions for fit notes.
10. What payment methods do you accept?
We accept major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay, etc.
11. Is my payment information secure?
Yes, we use encrypted checkout technology to protect your personal information.
12. How can I contact customer service?
You can reach us via email, contact form, or social media messaging.
13. How quickly do you respond to inquiries?
Most messages are answered within 24–48 hours.